SMS/MMS Privacy Policy

Zest Property Management values your privacy and is committed to protecting your personal information. This SMS/MMS Privacy Policy explains how we collect, use, and protect the information you provide when communicating with us via text messaging services.

  1. Information We Collect
    When you opt in to receive SMS/MMS messages from Zest Property Management, we may collect:
    Personal Information: Your phone number, name, and any additional details you voluntarily share through our messaging service.
    Message Data: The content of SMS/MMS messages exchanged, including any images, videos, or other media you send or receive.
  2. How We Use Your Information
    We use the information collected through SMS/MMS to:
    Send updates, promotional offers, and other relevant communications
    Provide customer support and respond to inquiries
    Personalize and improve our services
    Fulfill legal obligations and protect our business interests
  3. Consent
    By providing your mobile number and opting in to receive messages from us, you consent to the collection and use of your information as outlined in this policy. You may opt out at any time by replying “STOP” to any message or contacting us directly.
  4. Sharing Your Information
    We do not sell or trade your personal information. We may share it only in the following cases:
    Service Providers: Trusted third-party partners who help deliver messaging services, manage communications, or analyze data—only under strict confidentiality.
    Legal Requirements: When required by law, or if necessary to protect our rights or comply with legal obligations.
  5. Data Security
    We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no mobile or internet transmission is ever completely secure. We cannot guarantee absolute security but strive to use best practices.
  6. Your Rights
    You have the right to:
    Opt out of SMS/MMS communications at any time
    Access or update your personal information
    Request deletion of your information, subject to legal limitations
    To exercise these rights, please contact us through our official communication channels.
  7. Policy Updates
    We may update this policy occasionally to reflect changes in practices, laws, or technology. Significant updates will be posted on this page or communicated via SMS/MMS.

If you have any questions about this SMS/MMS Privacy Policy or our communications practices, please contact (248) 270-8238 or Admin@zestpm.com.

Tim is always awesome to work with, and Susannah has been extremely helpful in communicating and understanding what I want from my rental properties. Highly recommend working with Zest!

Hayato Hori

Zest has done a 5 star job! Vanessa Smith, like 5.5 stars! We couldn’t be happier. Thank you for watching over our investment like it matters.

Mark Tomes

Ivan and Ramal has done a phenomenal job here. They tested and made sure everything’s was in great working order.. If I could have them each time for maintenance it would be great!

Thanks Zest, Ivan, and Ramal! 🤗

Shasta J.

Tori is such an awesome Maintenance Tech! Courteous efficient and a very handsome young man. Zest definitely should hire more like him!

Stephanie Pierrie

Ramal was super knowledgeable and took the time out of his day to explain his role in the company and I am looking forward to working with Zest in the near future! Whatever Zest is paying him, it should be double!

Faith Made

There was several repairs that needed completion and Ramal and Jeff did a great job. We still need to touch up a few details however I would like to thank them and Zest for a job well done 👍🏽

Mr. Williams

Will B was an amazing maintenance man. He had all his materials and tools. He fixed everything in a timely manner and did a great job.

Savanna Williams